5 Signs Your Company Needs Assistance with a Property Claim
When disaster strikes, your customers depend on you to get their claims processed quickly and to their satisfaction. Sometimes, however, you might not be able to handle a claim. In these stressful times, an independent adjuster can step in and help get you through.
Here are four signs you need assistance with a claim.
Too Many Claims, Not Enough Time
Large scale disasters, both natural and man-made, are becoming increasingly frequent.
Normally your dedicated claims staff has no problem keeping up with your clients, but in times of greater disasters your adjusters might become overwhelmed. When a large swath of a city goes underwater from hurricanes, or into the air, it’s time to get some independent adjusters on your team.
You Need Outside Expertise
A general adjuster is perfect for the majority of damages individuals will experience, but sometimes customers have strange or unique claims. When the claim is beyond your staff’s experience, a dedicated expert can save you and your client.
Claims Out of Your Range
In the case of a large-scale disaster, your claims staff will be spread thinly across the area.
With a reduced number of available agents, a claim is bound to come up in a location an agent will not be able to get to. This is the perfect time to pick a versatile adjuster in the area.
An independent adjuster can get to your client and service the claim, even if you don’t have the staff to reach them.
Complete Your Claims Efficiently
All companies want to save money while doing the best they can for their customers, and one way is to hire efficient independent adjusters.
Allow your adjusters to focus on your core business, to concentrate on the key areas that grow and develop your business – relieving the burden of day-to-day operational logistics problems. Ineffective processes take up extra time that you can’t bill for, resulting in lost revenue.
If you were able to streamline your administrative processes, you could automatically reduce your file handling costs. That would empower you to offer more competitive pricing, so you could increase your marketability.
(Your) Time is Money
The most valuable resource we have is time, and this is especially true for insurance companies.
Independent adjusters save valuable time by being available right in the neighborhood the claim happened. At a moment’s notice, we are able to provide adjusters to fill the gaps in your office, while providing superior service for customers you might not have even been able to reach.
When you’re in a pinch, lean on an independent adjuster to get you through.
Alternative Claims Services is Here to Help
Alternative Claims Services, also known as ACS, is here to help. With over 700 adjusters, ACS has an experienced agent near you in all 48 continental states. Let us handle your overflow so you can focus on keeping your clients happy and safe. Contact Alternative Claims Services today!