We know an efficient – from 30 minutes to less than 2 hour – response time to an accident scene is vital. This quick response time allows the gathering of fresh and accurate information. The ability to gather this information quickly and efficiently allows you to have an accurate claim file with the facts of the scene.
ACS has a national footprint with over 500+ members on our On-Site Inspection team. We are ready to respond at a moment’s notice. By being strategically placed, our On-Site Inspection team arms us with the capability to quickly arrive on-scene for any call-out when dealing with time-sensitive assignments. We are able to handle every aspect of your assignment, from full-adjustment to task assignments with client-specific, tailored reporting to capture everything your team holds valuable when handling a claim.
With over 20+ years of claims handling and investigative experience, we hold valuable our clients needs and service demands. When timeliness matters and you need a representative on the scene, we are equipped to deploy within a moments notice.
For Emergency/After Hours Claims, please call our team at 913-901-6419 and they will assist you in getting the assignment handled. During Business Hours, we can also be reached at 800-354-5732.
We investigate all claims according to the Insurance Carrier’s guidelines. We can provide an appraisal and investigation of all parties in the event of an accident, or detailed estimate of damages whether the loss is being considered a collision or comprehensive. We answer the who, what, when, where, and why and attempt to factually determine the how.
To further ensure accuracy and timeliness, files are reviewed daily by our claims administrators. Alternative Claims Services, Inc. also holds company meetings that involve training in policy and estimates to guarantee our adjusters are up-to-date on policy coverages, inspection techniques, recorded statements, task assignments, scene investigations, and proper estimating.
Third Party Adjusting Services
Day-to-day claims add up, and sometimes insurance agencies need an extra set of hands to manage the load. With Alternative Claims Services on your team, you don’t have to worry.
We’ve handled all types of daily and catastrophe claims during our 20+ years in claims services. Our nationwide team can become a customized claim department at a moment’s notice with the ability to be up and running within 72 hours.
Our advanced technology systems enable us to track ad-hoc reporting, loss run, best practices, claim analytics, and predictive modeling to ensure seamless claims management from beginning to end.
Quality Claims, Alternative Solutions. Our goal is to provide insurance carriers with high-quality TPA & Desk Adjusting that meets your expectations and the expectations of your policyholders.
Within 72 hours, we offer carriers access to a network of onsite/offsite expert adjusters nationwide. All of our adjusters have efficient analytical, communication, interpersonal, and strong mathematics skills for adjusting Property & Casualty claims.
We are able to provide trainers, team leaders, and claims managers to assist with policies, coverage, best practices, and software to ensure consistency of work product from day to day. We can provide on-site training, or centralized training located in Kansas City, as well as help facilitate conducting file reviews, audits, and assisting of adjusters to enhance the claim handling experience to each policyholder.
Many of our clients in these areas ask that we handle their claims from inception to end. By utilizing our nationwide team of adjusters, we are able to handle any claim, anywhere, anytime. Our team allows for these entities to have the peace of mind that their claims are being worked by a professional group of adjusters representing their needs and their insured’s desires.